Effective Date: August 24, 2026
Last Updated: August 24, 2026

Snuggle Pups Mobile Grooming (“Snuggle Pups,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, request information, book a grooming appointment, communicate with us, or otherwise use our services.

By using our website or providing information to Snuggle Pups Mobile Grooming, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when requesting information, contacting us, or scheduling an appointment.

This information may include:

* First and last name
* Phone number
* Email address
* Home or service address
* Appointment information
* Information about your pet, including name, breed, age, size, grooming needs, behavior, and other information necessary to provide grooming services
* Messages, special requests, and other information you choose to provide
* Payment or transaction-related information, when applicable

Because Snuggle Pups provides mobile grooming services at customers’ homes, we may collect your service address in order to confirm that you are within our service area, schedule your appointment, plan our route, and provide the requested service.

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, analytics technologies, advertising technologies, or similar tools.

This information may include:

* IP address
* Browser type
* Device type
* Operating system
* Pages visited
* Approximate geographic location
* Referring website or advertising source
* Date and time of website visits
* Interactions with our website
* Information related to advertising and website conversions

We may use services provided by third parties, including Wix, Google, and other website hosting, analytics, and advertising providers, to help us operate our website, understand website activity, and improve our services and marketing.

3. How We Use Your Information

We may use the information we collect to:

* Schedule and manage grooming appointments
* Provide mobile grooming services
* Contact you regarding your appointment
* Send appointment confirmations, reminders, or service-related updates
* Respond to questions and customer service requests
* Provide estimates and information about our services
* Maintain customer and pet grooming records
* Improve our website, customer experience, and services
* Understand how customers find and interact with our website
* Measure the effectiveness of our advertising
* Prevent fraud, misuse, or security issues
* Comply with applicable legal and regulatory requirements

We may also contact existing or prospective customers regarding Snuggle Pups services, appointment availability, or related business information when permitted by applicable law.

4. Wix Website and Online Booking

Our website and online appointment booking system are operated through Wix.

When you schedule or request an appointment through our website, the information you provide may be collected, processed, transmitted, or stored through Wix and its associated services.

This may include information necessary to process your appointment request, communicate with you, manage customer records, and provide our grooming services.

Wix may process certain information in accordance with its own privacy policy, terms, security practices, and applicable laws.

We may also use other third-party providers for communications, payments, analytics, advertising, or other business functions. These providers may have access to information only as reasonably necessary to provide their services.

5. Google Ads, Analytics, and Advertising

We may use Google Ads, Google Analytics, Google advertising technologies, conversion tracking, or similar services to understand how visitors interact with our website, measure advertising performance, and improve our marketing.

These technologies may use cookies, pixels, or similar identifiers to collect information about website visits and interactions.

Where applicable, information may be shared with advertising or analytics providers for purposes such as:

* Website analytics
* Advertising measurement
* Conversion tracking
* Understanding how visitors reach our website
* Measuring the effectiveness of advertising campaigns
* Improving our website and marketing efforts

Information collected by these third-party services may also be subject to their respective privacy policies and terms.

6. Cookies and Similar Technologies

Our website and third-party services integrated with our website may use cookies and similar technologies.

Cookies are small files or identifiers that help websites remember information about visitors and understand how the website is being used.

Cookies may be used for:

* Website functionality
* Analytics
* Advertising measurement
* Conversion tracking
* Security
* Improving website performance and user experience

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

7. How We Share Information

Snuggle Pups Mobile Grooming does not sell your personal information for money.

We may disclose personal information to service providers when reasonably necessary to operate our business, including providers that assist us with:

* Website hosting
* Online scheduling
* Customer communications
* Payment processing
* Analytics
* Advertising and advertising measurement
* Business software and technology services

We may also disclose information when required by law, legal process, government request, or when reasonably necessary to protect the rights, safety, property, or security of Snuggle Pups Mobile Grooming, our customers, or others.

8. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee the absolute security of information transmitted or stored electronically.

9. Data Retention

We may retain personal information for as long as reasonably necessary to:

* Maintain customer and pet grooming records
* Provide services
* Manage appointments
* Maintain business and transaction records
* Resolve disputes
* Meet legal, accounting, insurance, or regulatory requirements

Information that is no longer reasonably necessary may be deleted, anonymized, or securely disposed of as appropriate.

10. Your Privacy Choices

You may contact us to request that we:

* Provide information about personal information we maintain about you
* Correct inaccurate contact or customer information
* Update your information
* Delete certain personal information, when appropriate and legally permitted
* Stop certain marketing communications

Some information may need to be retained for legitimate business purposes or to comply with legal, accounting, insurance, or regulatory obligations.

Privacy-related requests can be submitted using the contact information provided at the end of this Privacy Policy.

11. California Privacy

Snuggle Pups Mobile Grooming is based in California and respects privacy rights available to California residents under applicable law.

Depending on the laws applicable to our business and your information, California residents may have certain rights regarding access to, correction of, or deletion of personal information.

We will not discriminate against a customer for exercising an applicable privacy right.

12. Do Not Track Signals

Some web browsers allow users to send “Do Not Track” signals.

Because there is not currently a universally accepted standard for responding to these signals, our website may not respond to all Do Not Track browser settings.

You may control certain cookies and tracking technologies through your browser, device, or applicable privacy settings.

13. Third-Party Websites and Services

Our website may contain links to third-party websites or use third-party services.

Snuggle Pups Mobile Grooming is not responsible for the privacy practices, security, or content of third-party websites or services. We encourage you to review the privacy policies of third parties before providing personal information to them.

14. Children’s Privacy

Our website and services are intended for adults seeking pet grooming services and are not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13. If we become aware that such information has been collected, we may take reasonable steps to delete it.

15. Important Notice Regarding Grooming Services

Pet owners are responsible for inspecting their dog at both drop-off and pick-up to confirm that the requested grooming service has been properly completed and that their pet is in good condition.

Any concerns regarding the grooming service or the pet’s condition should be brought directly to the groomer’s attention at the time of service so that they can be promptly addressed.

For the safety of the pets in our care and our grooming professionals, Snuggle Pups Mobile Grooming does not accept aggressive dogs for grooming services.

For first-time appointments, Snuggle Pups Mobile Grooming only accepts dogs up to 12 years of age. Dogs over 12 years old are not accepted for their first grooming appointment with us. This policy helps us prioritize the comfort, safety, and well-being of senior pets, as we believe that establishing a consistent grooming history and familiarity with the grooming process is especially important as dogs age.

Pet owners are responsible for providing accurate and complete information regarding their pet’s age, temperament, behavior, health, and any known history of aggression or biting before grooming services begin.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, website, services, technology, or applicable legal requirements.

When changes are made, we will update the “Last Updated” date at the top of this page.

We encourage visitors to review this Privacy Policy periodically.

17. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or personal information you have provided to us, please contact:

Snuggle Pups Mobile Grooming
Pleasant Hill, California, USA

Website: www.snugglepupsmobilegrooming.com
Email: snugglepupsmobilegrooming@gmail.com
Phone: (925) 269-9551

© 2026 Snuggle Pups Mobile Grooming. All rights reserved.